Frequently Asked Questions
Straight answers about roof cleaning, gutter work, quoting and how we work.
Roof cleaning prices depend on the size of the roof, the amount of moss, access, roof pitch, tile type and whether any extra safety equipment is needed. In most cases, we can give a clear estimate using photos, your postcode and online property checks.
Yes. In many cases we can quote remotely using your address, Google satellite view, property photos and a few questions about access, roof condition and any known issues. If the job is more complex, we may ask for extra photos or arrange a closer inspection.
Yes, when done properly. The safest method depends on the roof type, tile condition and age of the property. We assess the roof first and choose the most suitable cleaning method, rather than treating every roof the same way.
We only use the method that is suitable for the roof. Some roofs can be cleaned using controlled low-pressure washing, while others are better suited to hand scraping and treatment. The condition and type of tiles always come first.
Moss holds moisture, adds weight and can block gutters when it falls from the roof. Over time, this can contribute to damp problems, blocked drainage, tile damage and unnecessary repair costs. Removing moss helps protect the roof and improve the appearance of the property.
Most residential roof cleaning jobs take one to several days, depending on roof size, moss level, access and the cleaning method required. Larger homes, steep roofs, difficult access or commercial buildings can take longer.
Yes, where appropriate, we can apply a biocide treatment after cleaning. This helps slow down organic regrowth and keeps the roof looking cleaner for longer. We will advise whether treatment is suitable for your roof.
Most homes should have their gutters cleaned at least once a year. Properties near trees, schools, larger buildings and homes with known drainage problems may need cleaning more often.
Gutter cleaning starts from £60, but the final price depends on the size of the property, access, height, extensions, gutter guards and whether outside gutter, fascia or soffit cleaning is also required.
Yes. Blocked gutters can cause rainwater to overflow onto walls, roofs, fascias and foundations. Left untreated, this can lead to damp, staining, rot and expensive repairs.
Yes, we can often help with minor gutter repairs, leaks, loose sections and related issues. If we spot a problem while cleaning, we can advise what needs doing and whether it can be repaired at the same time.
Yes. We carry out roof and gutter maintenance for schools, commercial properties and larger buildings. This can include roof cleaning, gutter clearing, inspections, minor repairs and planned maintenance.
Yes. For school and commercial work, the team can provide relevant safety and trust credentials where required, including SafeContractor approval, DBS checks and access equipment experience.
We cover East Grinstead and the wider South East, including parts of Sussex, Surrey, Kent, London, Buckinghamshire and nearby areas. For larger roof cleaning, gutter cleaning or commercial jobs, we may be able to travel further.
Not always. For many external roof and gutter jobs, we can carry out the work as long as we have safe access and the details have been agreed beforehand. We will confirm what is needed before the appointment.
Yes. Photos are very useful. Clear pictures of the roof, gutters, access points, extensions, conservatories and any problem areas help us give a more accurate quote and recommend the right approach.
Roof cleaning can create moss and debris, but we plan the work carefully and clean up afterwards. We will also consider neighbouring properties, gardens, paths, driveways and access areas before starting.
Yes. We can clean fascias, soffits and the outside of gutters as part of the job. This is usually priced separately from standard internal gutter clearing.
You can call us or send an enquiry with your address, contact details, photos if available, and a short description of the problem. We will review the property and get back to you with advice, pricing and availability.
We usually need your postcode, property type, photos if possible, details about access, the service you need and any known issues such as leaks, blocked gutters, heavy moss or difficult roof areas.
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