/* DWR live chat: Tawk.to-style widget (David White branding) */

.dwr-lc-root {
  --dwr-brand: #059669;
  --dwr-brand-dark: #047857;
  --dwr-brand-light: #ecfdf5;
  --dwr-text: #1a1a1a;
  --dwr-muted: #6b7280;
  --dwr-line: #e5e7eb;
  --dwr-bg: #f4f4f5;
  --dwr-panel: #ffffff;
  --dwr-r: 16px;
  --dwr-r-sm: 14px;
  --dwr-r-xs: 10px;
  --dwr-r-pill: 999px;

  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 99999;
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  font-size: 14px;
  line-height: 1.4;
  -webkit-font-smoothing: antialiased;
}

/* Bubble launcher: force brand bg over theme button styles */
.dwr-lc-root .dwr-lc-launcher {
  position: relative;
  width: 60px;
  height: 60px;
  border: none !important;
  border-radius: 50%;
  background: #059669 !important;
  background-color: #059669 !important;
  color: #ffffff !important;
  cursor: pointer;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
  padding: 0;
  appearance: none;
  -webkit-appearance: none;
}

.dwr-lc-root .dwr-lc-launcher:hover {
  transform: scale(1.05);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.22);
  background: #047857 !important;
  background-color: #047857 !important;
}

.dwr-lc-root .dwr-lc-launcher .dwr-lc-icon,
.dwr-lc-root .dwr-lc-launcher svg,
.dwr-lc-root .dwr-lc-launcher svg path {
  display: block;
  width: 28px;
  height: 28px;
  fill: #ffffff !important;
  color: #ffffff !important;
}

.dwr-lc-unread {
  position: absolute;
  top: 0;
  right: 0;
  min-width: 20px;
  height: 20px;
  padding: 0 6px;
  border-radius: 10px;
  background: #ef4444;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  line-height: 20px;
  text-align: center;
  border: 2px solid #fff;
}

.dwr-lc-unread[hidden] { display: none !important; }

/* Proactive invite (Tawk-style card above bubble) */
.dwr-lc-cta {
  position: absolute;
  right: 0;
  bottom: 76px;
  width: min(300px, calc(100vw - 40px));
  background: var(--dwr-panel);
  border-radius: var(--dwr-r);
  box-shadow: 0 2px 20px rgba(0, 0, 0, 0.14);
  animation: dwr-lc-pop 0.25s ease;
  overflow: hidden;
}

.dwr-lc-cta[hidden] { display: none !important; }

.dwr-lc-cta::after {
  content: '';
  position: absolute;
  right: 22px;
  bottom: -8px;
  width: 14px;
  height: 14px;
  background: var(--dwr-panel);
  transform: rotate(45deg);
  box-shadow: 3px 3px 4px rgba(0, 0, 0, 0.06);
}

@keyframes dwr-lc-pop {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: none; }
}

.dwr-lc-cta-inner {
  padding: 14px 16px;
  position: relative;
  z-index: 1;
}

.dwr-lc-cta-close {
  position: absolute;
  top: 8px;
  right: 8px;
  border: none;
  background: transparent;
  color: #9ca3af;
  font-size: 18px;
  cursor: pointer;
  width: 24px;
  height: 24px;
  line-height: 1;
  padding: 0;
}

.dwr-lc-cta-close:hover { color: #374151; }

.dwr-lc-cta-text {
  margin: 0 20px 12px 0;
  font-size: 14px;
  color: var(--dwr-text);
  line-height: 1.45;
}

.dwr-lc-cta-btn {
  border: none;
  background: var(--dwr-brand);
  color: #fff;
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  padding: 9px 16px;
  border-radius: var(--dwr-r-pill);
  cursor: pointer;
  width: 100%;
}

.dwr-lc-cta-btn:hover { background: var(--dwr-brand-dark); }

/* Main panel */
.dwr-lc-panel {
  position: absolute;
  right: 0;
  bottom: 76px;
  width: min(376px, calc(100vw - 24px));
  height: min(520px, calc(100vh - 100px));
  background: var(--dwr-panel);
  border-radius: var(--dwr-r);
  box-shadow: 0 8px 40px rgba(0, 0, 0, 0.14);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  animation: dwr-lc-pop 0.2s ease;
}

.dwr-lc-panel[hidden] { display: none !important; }

/* Green header bar: Tawk signature look */
.dwr-lc-header {
  flex-shrink: 0;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 16px 14px 16px 18px;
  background: var(--dwr-brand);
  color: #fff;
}

.dwr-lc-header-text h3 {
  margin: 0 0 2px;
  font-size: 16px;
  font-weight: 600;
  color: #fff;
  line-height: 1.3;
}

.dwr-lc-header-text p {
  margin: 0;
  font-size: 12px;
  color: rgba(255, 255, 255, 0.88);
  line-height: 1.35;
}

.dwr-lc-header-actions {
  display: flex;
  gap: 2px;
  flex-shrink: 0;
}

.dwr-lc-header-actions button {
  border: none;
  background: transparent;
  color: rgba(255, 255, 255, 0.9);
  width: 32px;
  height: 32px;
  border-radius: var(--dwr-r-xs);
  cursor: pointer;
  font-size: 20px;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
}

.dwr-lc-header-actions button:hover {
  background: rgba(255, 255, 255, 0.15);
  color: #fff;
}

.dwr-lc-closed-banner {
  flex-shrink: 0;
  padding: 10px 16px;
  background: #fffbeb;
  color: #92400e;
  font-size: 12px;
  line-height: 1.4;
  border-bottom: 1px solid #fde68a;
}

.dwr-lc-closed-banner[hidden] { display: none !important; }

/* Scrollable body */
.dwr-lc-body {
  flex: 1;
  overflow: auto;
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: var(--dwr-bg);
}

.dwr-lc-body.is-chat {
  background: var(--dwr-bg);
}

/* Pre-chat / home (Tawk pre-chat form style) */
.dwr-lc-home,
.dwr-lc-form {
  padding: 20px 18px;
  background: var(--dwr-panel);
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.dwr-lc-welcome {
  margin: 0 0 4px;
  font-size: 15px;
  font-weight: 600;
  color: var(--dwr-text);
}

.dwr-lc-welcome-sub {
  margin: 0 0 8px;
  font-size: 13px;
  color: var(--dwr-muted);
  line-height: 1.45;
}

.dwr-lc-form label {
  display: block;
  font-size: 13px;
  font-weight: 500;
  color: #374151;
  margin-bottom: 4px;
}

.dwr-lc-opt {
  font-weight: 400;
  color: var(--dwr-muted);
}

.dwr-lc-form input,
.dwr-lc-form textarea {
  width: 100%;
  margin-top: 4px;
  border: 1px solid var(--dwr-line);
  border-radius: 4px;
  padding: 10px 12px;
  font: inherit;
  font-size: 14px;
  color: var(--dwr-text);
  background: #fff;
  box-sizing: border-box;
  transition: border-color 0.15s;
}

.dwr-lc-form input:focus,
.dwr-lc-form textarea:focus {
  outline: none;
  border-color: var(--dwr-brand);
}

.dwr-lc-form textarea {
  min-height: 88px;
  resize: vertical;
}

.dwr-lc-prompts {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.dwr-lc-prompt {
  border: 1px solid var(--dwr-line);
  background: #fff;
  border-radius: 4px;
  padding: 10px 12px;
  font: inherit;
  font-size: 13px;
  font-weight: 500;
  color: var(--dwr-text);
  cursor: pointer;
  text-align: left;
  transition: border-color 0.15s, background 0.15s;
}

.dwr-lc-prompt:hover {
  border-color: var(--dwr-brand);
  background: var(--dwr-brand-light);
}

.dwr-lc-btn {
  border: none;
  border-radius: 4px;
  padding: 12px 16px;
  font: inherit;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  background: var(--dwr-brand);
  color: #fff;
  width: 100%;
  margin-top: 4px;
}

.dwr-lc-btn:hover { background: var(--dwr-brand-dark); }
.dwr-lc-btn:disabled { opacity: 0.55; cursor: not-allowed; }

.dwr-lc-back {
  align-self: flex-start;
  border: none;
  background: none;
  font: inherit;
  font-size: 13px;
  color: var(--dwr-brand);
  cursor: pointer;
  padding: 0;
  margin-bottom: 4px;
}

.dwr-lc-back:hover { text-decoration: underline; }

/* Messages: Tawk bubble layout */
.dwr-lc-messages {
  flex: 1;
  overflow: auto;
  padding: 16px 14px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 200px;
}

.dwr-lc-msg-row {
  display: flex;
  gap: 8px;
  max-width: 100%;
}

.dwr-lc-msg-row.is-us {
  flex-direction: row-reverse;
}

.dwr-lc-avatar {
  flex-shrink: 0;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--dwr-brand);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  text-transform: uppercase;
}

.dwr-lc-msg-row.is-us .dwr-lc-avatar {
  background: #9ca3af;
}

.dwr-lc-msg-row.is-ai .dwr-lc-avatar {
  background: #6366f1;
}

.dwr-lc-msg-wrap {
  max-width: calc(100% - 44px);
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.dwr-lc-msg-name {
  font-size: 11px;
  font-weight: 600;
  color: var(--dwr-muted);
  padding: 0 4px;
}

.dwr-lc-msg-row.is-us .dwr-lc-msg-name {
  text-align: right;
}

.dwr-lc-msg {
  padding: 10px 14px;
  font-size: 14px;
  line-height: 1.45;
  word-break: break-word;
}

.dwr-lc-msg-row.is-them .dwr-lc-msg,
.dwr-lc-msg-row.is-ai .dwr-lc-msg {
  background: #fff;
  color: var(--dwr-text);
  border-radius: 4px 18px 18px 18px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
}

.dwr-lc-msg-row.is-us .dwr-lc-msg {
  background: var(--dwr-brand);
  color: #fff;
  border-radius: 18px 18px 4px 18px;
}

.dwr-lc-msg.is-system {
  align-self: center;
  text-align: center;
  font-size: 12px;
  color: var(--dwr-muted);
  padding: 4px 8px;
  max-width: 90%;
}

.dwr-lc-lead-options {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 0 14px 12px 54px;
}

.dwr-lc-lead-opt {
  border: none;
  background: #fff;
  color: var(--dwr-brand-dark);
  border-radius: var(--dwr-r-pill);
  padding: 10px 16px;
  font: inherit;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  text-align: center;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.08);
}

.dwr-lc-lead-opt:hover {
  background: var(--dwr-brand-light);
  color: var(--dwr-brand-dark);
}

/* Quick replies: chat-style pills in thread */
.dwr-lc-quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 4px 0 8px 44px;
  max-width: 100%;
}

.dwr-lc-quick-reply {
  border: none;
  background: #fff;
  color: var(--dwr-brand-dark);
  border-radius: var(--dwr-r-pill);
  padding: 9px 16px;
  font: inherit;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.08), inset 0 0 0 1px rgba(5, 150, 105, 0.2);
  transition: background 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}

.dwr-lc-quick-reply:hover {
  background: var(--dwr-brand-light);
  transform: translateY(-1px);
  box-shadow: 0 3px 10px rgba(5, 150, 105, 0.15), inset 0 0 0 1px rgba(5, 150, 105, 0.35);
}

/* Inline email step inside chat */
.dwr-lc-inline-email {
  display: flex;
  gap: 8px;
  padding: 0 0 12px 44px;
  align-items: center;
}

.dwr-lc-inline-email input {
  flex: 1;
  min-width: 0;
  border: none;
  border-radius: var(--dwr-r-pill);
  padding: 10px 14px;
  font: inherit;
  font-size: 14px;
  background: #fff;
  box-shadow: inset 0 0 0 1px var(--dwr-line);
}

.dwr-lc-inline-email input:focus {
  outline: none;
  box-shadow: inset 0 0 0 2px rgba(5, 150, 105, 0.35);
}

.dwr-lc-inline-email button {
  border: none;
  border-radius: var(--dwr-r-pill);
  padding: 10px 16px;
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  background: var(--dwr-brand);
  color: #fff;
  cursor: pointer;
  white-space: nowrap;
}

.dwr-lc-inline-email button:hover { background: var(--dwr-brand-dark); }

/* Compose bar: fixed Tawk-style footer input */
.dwr-lc-compose-wrap {
  flex-shrink: 0;
  border-top: 1px solid var(--dwr-line);
  background: #fff;
}

.dwr-lc-compose-wrap[hidden] { display: none !important; }

.dwr-lc-compose {
  display: flex;
  align-items: center;
  gap: 0;
  padding: 10px 12px;
}

.dwr-lc-compose input {
  flex: 1;
  border: none;
  border-radius: var(--dwr-r-pill);
  padding: 11px 16px;
  font: inherit;
  font-size: 14px;
  background: var(--dwr-bg);
  min-width: 0;
  box-shadow: inset 0 0 0 1px var(--dwr-line);
}

.dwr-lc-compose input:focus {
  outline: none;
  background: #fff;
  box-shadow: inset 0 0 0 2px rgba(5, 150, 105, 0.3);
}

.dwr-lc-compose button {
  border: none;
  border-radius: 50%;
  margin-left: 8px;
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  background: var(--dwr-brand);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
}

.dwr-lc-compose button svg {
  width: 18px;
  height: 18px;
  fill: currentColor;
}

.dwr-lc-compose button:hover { background: var(--dwr-brand-dark); }

/* Footer link */
.dwr-lc-footer {
  flex-shrink: 0;
  padding: 6px 12px 8px;
  text-align: center;
  background: #fff;
  border-top: 1px solid var(--dwr-line);
}

.dwr-lc-footer[hidden] { display: none !important; }

.dwr-lc-issue-link {
  border: none;
  background: none;
  font: inherit;
  font-size: 11px;
  color: #9ca3af;
  cursor: pointer;
  padding: 0;
}

.dwr-lc-issue-link:hover {
  color: var(--dwr-brand);
  text-decoration: underline;
}

.dwr-lc-typing {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 4px 0;
}

.dwr-lc-typing .dwr-lc-avatar {
  flex-shrink: 0;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: #6366f1;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}

.dwr-lc-typing-dots {
  display: flex;
  gap: 4px;
  padding: 10px 14px;
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.06);
}

.dwr-lc-typing-dots span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #9ca3af;
  animation: dwr-lc-dot 1.2s infinite ease-in-out;
}

.dwr-lc-typing-dots span:nth-child(2) { animation-delay: 0.15s; }
.dwr-lc-typing-dots span:nth-child(3) { animation-delay: 0.3s; }

@keyframes dwr-lc-dot {
  0%, 80%, 100% { opacity: 0.35; transform: translateY(0); }
  40% { opacity: 1; transform: translateY(-3px); }
}

@media (max-width: 480px) {
  .dwr-lc-root { right: 12px; bottom: 12px; }
  .dwr-lc-panel {
    bottom: 72px;
    width: calc(100vw - 16px);
    height: min(75vh, 520px);
  }
  .dwr-lc-cta { bottom: 72px; }
  .dwr-lc-launcher { width: 56px; height: 56px; }
}